Jesse Hiney, Regional Director of Operations for Roka Akor Chicagoland, shares practical strategies for building profitable beverage programs through stronger systems, staff training, approachable menus, and confident service.

There are now plenty of wine inventory management systems available – some of them created by sommeliers.

Empowering the next generation of sommeliers through education, mentorship, hospitality excellence, and practical insights into the evolving world of wine service.