Sutton McElroy, Wine Director at The Oakville, explains how listening, observation, and emotional intelligence help sommeliers turn uncertain guest requests into confident wine recommendations.
Shaina Nestor of Gibsons Restaurant Group shares practical insights on staff development, beverage sales, cost control, supplier partnerships, and measuring the effectiveness of a wine program.
A practical approach to turning familiar wine preferences into confident exploration through smarter recommendations, progressive pours, and carefully designed discovery paths.
Megan Brodie of Archer Roose Wines explains how sommeliers can present premium single-serve wines, reduce waste and unlock new commercial opportunities.
Empowering the next generation of sommeliers through education, mentorship, hospitality excellence, and practical insights into the evolving world of wine service.
Jesse Hiney, Regional Director of Operations for Roka Akor Chicagoland, shares practical strategies for building profitable beverage programs through stronger systems, staff training, approachable menus, and confident service.
Charles Steadman of Virgin Voyages explains how cruise beverage programs are built, what buyers expect from suppliers and why securing a listing is only the beginning.
Brand Ambassador Séléna Cortot describes Champagne Palmer as “Time”. Take a look at her thoughts on this naturally elegant champagne created by some of the rare blends in the world.
Next Events
Midwest Conference Center, Northlake, IL 60164, United States