Sommelier Business

Educating Sommeliers Worldwide.

By Beverage Trade Network



How To Tell a Story With Your Wine List (without alienating customers)

Photo for: How To Tell a Story With Your Wine List (without alienating customers)

26/02/2020 Sommeliers want to share their passion for unknown gems with diners, but not everyone is so adventurous. How do you write a list that glows but doesn't exclude?

It’s the dilemma that every thoughtful sommelier faces: how do you make your wine list interesting without alienating many of your customers? A list with a compelling story is a wonderful thing, but most drinkers are not au fait, for example, with the intricacies of the wines of the Jura. Too narrow a focus can be as much of a problem as the sort of flabby list which appears to be going through the motions: Burgundy, tick. Bordeaux, tick. California, tick. 

It is possible, though, to imbue a wine list with a narrative without turning off a significant chunk of your potential audience. Depending on the sort of establishment involved, there are a variety of ways in which sommeliers can add thrills to their lists while also keeping more conservative customers happy. Here’s how:

Highlight favourites

It’s perfectly possible to cater for wine aficionados and ordinary punters, and all it takes is a bit of subtle highlighting. At State Bird Provisions in San Francisco, a drinks list that takes in an impressive variety of beer, wine, sake and more has little boxes within which you’ll find the drinks they’re really proud of: cider, skin-fermented white wines and red wines made with Gamay, the native grape of Beaujolais. It’s a simple, elegant way of drawing attention to what’s special without frightening the horses. 

Focus on a diverse region or country

This is perhaps the easiest way to give a list a sense of coherence: focus on somewhere that does everything. France is the classic example, but it’s possible to do this with pretty much any country that has a diverse range of growing conditions and soils, from Greece to Australia. It doesn’t have to be countries, either: At Coast and Valley in New York, the wine list is all about California, a state that - more than any other in the USA - has diversity and range to spare.

                                        Image credit: Liz Clayman

Follow the food

There are two main ways in which a wine list can follow what’s on the food menu: by nationality, whereby the wine is drawn from the same place that makes the food, and by suitability, where a certain grape might suit the cuisine of a place. In the first instance, there are a number of obvious examples, from Italian restaurants that go heavy on the wines of the Marche, to French brasseries like Margeaux in Chicago with bucketloads of Burgundy and Bordeaux. And then there are places like Lushon in LA, where drinkers are offered a wide variety of Riesling to partner the inventive south-east Asian cuisine. 

Act natural

Few things are more divisive in the world of wine than the concept of natural wine, but it does have a loyal - and growing - following. In major cities around the world - notably Paris, London, San Francisco and New York, but far beyond, too, - natural wine bars and restaurants that serve exclusively natural wine are increasingly common. It’s a great way to add character to your list. Firstly, most customers are not yet jaded enough to be bored by some of the natural world’s big names - and secondly, if there’s one thing that natural wine has, it’s a great story. A definition for what it means, not so much - but lots and lots of narrative. Try Lord Stanley in San Francisco for a great example of the genre.

                                       Image credit: Liz Clayman

Fill it with character

This is perhaps the riskiest strategy of all, since it depends entirely on the ability of the restaurant owner or sommelier to translate their personality onto the page (they’ll need one, too, although bland sommeliers don’t last too long). A great example is on the handwritten list at All Time in Los Angeles, where co-owner and sommelier Ashley Wells’s whimsical additions to the wine list add huge amounts of personality and bring cohesion to an impressively disparate selection. 

Most Popular

Next Events

St Mary's London, Wyndham Pl, London W1H 1PQ

London Wine Competition 2024

Register Now

South San Francisco Conference Center, 255 South Airport Boulevard, South San Francisco, CA 94080, United States

Sommeliers Choice Awards 2024

Register Now

Les Salons Hoche, Paris, France

Paris Wine Cup 2024

Register Now

Relevant Articles


Discovering the Terroir of a New Wine Region

As the mighty Eel River winds throughout Humboldt County in Northern California, it experiences the nuances of microclimates from the mountains to the coast. Pockets of warmth, steep ridges, rocky slopes, cool valleys, and coastal fog provide unique vineyard areas to produce an array of Pinot Noir styles.

Subscribe to our Newsletter


Register and receive our weekly resume of the Sommeliers Business world.

Contact US

Want To Get In Touch!

Fill our Contact Form and let us know your thoughts and ideas.

Fill Our Contact Form

Post a job


Register, post your job offers and get exposure.